Please take the time to fill out our customer
survey. It will help us serve you better. |
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| 1. The professionalism and helpfulness of the technician? |
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| 2. The convenience (day and time) of the service call for you? |
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| 3. The technician's arrival within the scheduled time frame? |
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| 4. The technician's preparedness for the service call (parts, tools, etc.)? |
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| 5. The technician's listening and attention to your situation and concerns before making recommendations? |
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| 6. The technician's explanation of options in layman's terms? |
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| 7. The technician's ability to complete the authorized work? |
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| 8. The technician's respect for your property? |
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| 9. The technician's explanation of work completed? |
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| 10. The technician's explanation of the final invoice? |
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| 11. Your satisfaction with quality of service received for the price charged? |
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| 12. Your satisfaction with the professionalism and helpfulness when you contacted our office? |
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From the list below, mark those that are most important to you (please mark 3 only).
Establishing a service call convenient to your schedule
Technician arriving at scheduled time
Properly completing the work for which you originally called
Alerting you to other issues that warrant concern
Answering all of your questions and concerns
Explaining of the invoice and work done |
Would you recommend us to others? |
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Yes
No |
| Why or why not? |
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Please use this space for any suggestions you would like to share with us. |
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Name (Required)
Phone Number (Required)
Street Address (Required)
City (Required)
State (Required)
Zip Code (Required)
E-mail Address (Required)
Upon your submission of this form, we will e-mail you a coupon for your next service call. |
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